Customer Service

Reliant prides itself on providing fast and reliable customer service and support for ZipSurvey™.  Customer service by phone is available between 8:00 a.m. and 5:00 p.m. (CST) by calling 888.825.6080.  We guarantee same day response to all customer questions.  Customer service is also reachable by email at support@reliantlive.com

Answers to questions that require additional diagnosis or research will be routed to one of our consultants for resolution.  Our customer service is not meant to replace more advanced training for ZipSurvey™.  If your organization would like to purchase training on ZipSurvey™ we offer the following packages.

Training Packages

30 minute telephone training session:  $75 (1 participant)

1 hour telephone training session:  $100 per participant

1/2 day on-site training: $700.00 + travel expenses (includes workbook)

Full day on-site training session: $1400.00 + travel expenses (includes workbook)